Ravin customer service - Mississippi Hunting and Fishing Forums
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Old 10-31-2017, 11:07 AM   #1 (permalink)
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Default Ravin customer service

Just wanted to give a thumbs up to Ravin customer service and technical support. I bought a Ravin R9 last november..they were not in stores yet and I ordered directly from the factory. The technical guys answered any questions and concerns I had before the purchase..and this has been one awesome bow. It has lived up to the hype for sure...and from a rest I can shoot 8" groups at 100yds. If the scope would have more magnification it would probably be better groups. I only ordered six arrows and had one arrows insert come out while target shooting which resulted in the loss of an expandable. I called the factory to order six more arrows and some inserts and they sent them for free..in two days. In the manual it says to grease the string once a year with their polymer non-wax grease. I have been wanting to order some since its approaching a year but had'nt got around to it...and what do you know..a package shows up to my door yesterday with another owners manual and their Ravin grease. It has definitely been a Great experience dealing with their company!
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